Terms of Reference – External consultant on mental well-being training
Better Work Jordan
Application Deadline: September 20, 2020
In Jordan, mental wellbeing remains a highly stigmatized and under-resourced topic. The ‘invisibility’ of the topic makes it difficult to quantify the impact it has on health, economic productivity and the quality of life. In Jordan’s garment sector, where migrant workers and women workers comprise over 75 per cent of the labour force each, understanding the role of mental wellbeing in the workplace, with a specific focus on women and migrant workers within the garment factories becomes key.
Over the past 10 years, Better Work Jordan has been working with the national tripartite constituents to improve working conditions and promote decent work in the garment sector. The mandatory status of the programme for all garment factories exporting to the US has helped BWJ create industry-wide impact. Since then, factories have made significant improvements in terms of working conditions and compliance with labour standards.
Over the last few years, the Better Work programme and national stakeholders have taken a more holistic view of the needs of workers in the garment industry and have broadened the focus from working conditions to overall mental wellbeing. With growing awareness among employers and the Trade Union in the garment sector, both parties’ representatives agreed to include a clause on mental wellbeing in the sector-wide collective bargaining agreement in 2019. In July 2020, Better Work Jordan designed and commissioned a survey of a representative sample of workers to better understand their mental wellbeing. The results from this survey showed that all workers need to be supported to increase their mental wellbeing and that the quality of personal and professional relationships was a key area of concern.
- The consultant will review an existing training material on mental wellbeing developed for Better Work Indonesia programme, and adapt it for garment sector stakeholders in Jordan with a focus on enhancing understanding mental wellbeing and the role it plays in their lives. Two training material will be developed; one training material targeting workers (90min) and one training material targeting stakeholders (90min) including factory middle-management, welfare officers, HR personnel, dorm supervisors and Trade Union staff. These training materials should be available in both English and Arabic and should be customized for both in-person and virtual delivery, for example, different sub-activities during the session.
- The consultant will deliver five training sessions for workers; one session in Arabic to Jordanian workers and work with translators to deliver two training sessions for Bangladeshi workers (one session in-person and one session virtually – using web conference), one session for Indian workers (virtual) and one session for Sri Lankan workers (virtual). Translation and logistical support, such as the invitation to participants, will be provided by Better Work.
- The consultant will deliver three training/ discussion sessions for factory middle-managements and other stakeholders; one in Arabic (in-person), English (virtual) and Bangla (in-person, together with translator). Translation and logistical support will be provided by Better Work.
- The consultant will develop a Training-of-Trainers (ToT) module to be used by factory middle-managements and TU staff.
- The consultant will deliver a presentation for Better Work team and relevant stakeholders (Ministry of Labour, Ministry of Health, Trade Union and Employers), summarizing the findings from the series of training.
Education: Degree in psychology or related fields.
Experience: Experience in developing and delivering training programme. Experience and knowledge of mental wellbeing issues and psychosocial support system in Jordan. Knowledge on the labour and employment-related issues in Jordan or/and in the garment sector is an asset.
Language skills: Proficiency (both oral and written) in English and Arabic.
- Two training materials on mental wellbeing; one for workers and one for stakeholders/middle-management (90-minute sessions each), to be translated in both English and Arabic, and adopted for both in-person and virtual delivery.
- Training-of-Trainers module to be used by factory middle-managements and Trade Union staff, both in English and Arabic.
- Deliver training to 8 sessions – five sessions for workers and three sessions for middle-managements and other relevant stakeholders.
- Deliver a presentation session summarizing the findings from the series of training.
Better Work Jordan expects all activities to be finalized by the end of November 2020 including an initial meeting, review of mental wellbeing survey results, review and adjustment of existing training material, delivery of training, and a feedback session/presentation for Better Work Jordan team and national stakeholders (Ministry of Labour, Ministry of Health, Trade Union and Employers).
The interested candidates are invited to submit a technical and financial proposal, including his/her daily rate and number of workdays, to [email protected] by 20 September – Please indicate “Mental health trainer application” in the email subject.
The consultant will only be paid upon satisfactory completion and approval of deliverables and upon receipt of signed invoice(s).
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